Last updated: January 2026
Ararat PC Care respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
We may collect personal information that you voluntarily provide to us, including:
Your name
Phone number
Email address
Details about your computer or device relevant to providing our services
We do not intentionally collect sensitive personal information.
We collect information when you:
Contact us by phone, email, or through our website
Request a quote or diagnostic service
Engage us to provide repair or support services
We use your personal information to:
Provide computer repair and IT support services
Communicate with you regarding quotes, diagnostics, and repairs
Respond to enquiries or requests
Maintain business records
We do not sell, rent, or trade your personal information.
Your information may be disclosed only when necessary to:
Provide a requested service (for example, sourcing replacement parts)
Comply with legal obligations
We do not disclose personal information to third parties for marketing purposes.
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information may be stored electronically or in physical form and is only retained for as long as necessary to provide our services or meet legal requirements.
Our website may use basic technical features necessary for functionality. At this time, we do not use advertising cookies or tracking for marketing purposes.
If analytics tools are introduced in the future, this policy will be updated accordingly.
You may request access to the personal information we hold about you or request corrections if the information is inaccurate or outdated.
Requests can be made by contacting us using the details below.
This Privacy Policy may be updated from time to time. Any changes will be published on this page.
If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at:
Ararat PC Care
Email: info@apccare.com.au
Location: Ararat, Victoria, Australia